I liked these paragraph's near the end of Henri Nouwen's The Wounded Healer:
We get an idea of the kind of help a minister may offer. Ministers are not doctors whose primary task is to take away pain. Rather, they deepen the pain to a level where it can be shared. When people come with their loneliness to ministers, they can only expect that their loneliness will be understood and felt, so that they no longer have to run away from it but can accept it as an expression of the basic human condition. . . .
Perhaps the main task of the minister is to prevent people from suffering for the wrong reasons. . . .
Therefore ministry is a very confrontational service.
A Christian community is therefore a healing community, not because wounds are cured and pains are alleviated, but because wounds and pains become openings or occasions for a new vision.